Bridging AI and HCI: Incorporating Human Values into the Development of AI Technologies
Haiyi Zhu (University of Minnesota)
The increasing accuracy and falling costs of AI have stimulated the increased use of AI technologies in mainstream user-facing applications and services. However, there is a disconnect between mathematically rigorous AI approaches and the human stakeholders’ needs, motivations, and values, as well as organizational and institutional realities, contexts, and constraints; this disconnect is likely to undermine practical initiatives and may sometimes lead to negative societal impacts. In this presentation, I will discuss my research on incorporating human stakeholders’ tacit values and explicit feedback into the creation process of AItechnologies. I will describe a specific project — designing and evaluating intelligent recruitment tools for WikiProjects on Wikipedia — to illustrate my approach. I hope this presentation will contribute to the rich ongoing conversation concerning bridging HCI and AI and using HCI methods to address AI challenges.